TYPE OF INFORMATION WE COLLECT
DermaSpark Products collects personal information that you provide to us or that we learn about you from your use of the Site. For example, you may provide information to us when you register, sign in, search, add items to your shopping cart, purchase a product, participate in a survey, contest or promotion, rate or review our products or services, or communicate with DermaSpark Products Customer Care department. As a result of those actions, you might supply us with such personal information as your name, address, phone number, e-mail address, payment information and personal shopping and product preferences.
We save no efforts to provide you with the information you need to make informed choices with respect to how DermaSpark Products uses or shares your personal information. We generally use information we have collected about you to provide you with the best support and information you may need about products and services. We do and will not disclose your personal information to third parties without your consent, except as set out herein. We do not disclose your personal information to unaffiliated third parties who may want to offer you their own products and services unless you have requested or authorized us to do so.
We may share your personal information with third parties or affiliates of DermaSpark Products with whom we have contracted to perform services on our behalf. For example, we may use service providers to authorize and process payments, fulfilment services, shipping the good to your address, sending emails and/or other communications. Your personal information may be maintained and processed by our affiliates and other third party service providers in Canada or other jurisdictions. These companies that act on our behalf are required to keep the personal information we provide to them confidential and to use the personal information we share only to provide the services we ask them to perform.
THE USAGE OF OUR WEBSITES
DermaSpark Products or its authorized service providers may collect transactional data (such as your IP address, browser type, operating system, activities and preferences) relating to your use of the Site. This information is generally collected in non-personally identifiable format. We may use this collected or logged information in order to provide better service, to facilitate our customers’ use of the Site, to track usage of the Site, to address security hazards, and for other administrative or operational purposes. DermaSpark Products, or its authorized service providers, may use this information to track aggregate traffic patterns throughout the Site. We may use aggregated, statistical information to describe our customer audience, products, and services, and to develop partnerships with third parties to offer products and services in which we believe our customers will be interested.
ONLINE PURCHASES AND TRANSACTIONS
We collect personal information about you when you purchase products on our Site. For example, to open an account with us, you will need to provide us with certain information, such as your name, e-mail address and a password that you select. You are responsible for maintaining the security of your log-in information and password. When you request to purchase items in your shopping cart, we (or our service providers) collect your billing and shipping address, phone number, and payment card information. We use this information to administer your account and process and fulfill your order.
COOKIES TECHNOLOGIES USAGE ON OUR WEBSITES
Our Site may also use Google Analytics that allows us to understand which pages you visit on our Site. These tracer tags are used to help us optimize and tailor our Site for you and other future visitors to our Site. We may also use third parties to serve our advertisements on other websites.
THIRD PARTY WEBSITES
WHOM SHOULD I CONTACT IF I HAVE FURTHER QUESTIONS?
Sending us an e-mail to CustomerCare@DermaSpark.com
Writing to us at:
DermaSpark Products Inc.
628 East Kent Ave. South, Unit 155
Vancouver BC V5X 0B2