PRIVACY POLICY

At DermaSpark Products Inc. we value our customers and fully respect your online security and privacy. By using our Site, you consent to the use of your personal information as set forth herein. This Privacy Policy is incorporated into the Terms of Use by this reference. In addition to reviewing our Privacy Policy, you should also read our Terms of Use. Your use of the Site constitutes your agreement to the terms and conditions in this Privacy Policy and the Terms of Use.

TYPE OF INFORMATION WE COLLECT

DermaSpark Products collects personal information that you provide to us or that we learn about you from your use of the Site. For example, you may provide information to us when you register, sign in, search, add items to your shopping cart, purchase a product, participate in a survey, contest or promotion, rate or review our products or services, or communicate with DermaSpark Products Customer Care department. As a result of those actions, you might supply us with such personal information as your name, address, phone number, e-mail address, payment information and personal shopping and product preferences.

SHARING INFORMATION

We save no efforts to provide you with the information you need to make informed choices with respect to how DermaSpark Products uses or shares your personal information. We generally use information we have collected about you to provide you with the best support and information you may need about products and services. We do and will not disclose your personal information to third parties without your consent, except as set out herein. We do not disclose your personal information to unaffiliated third parties who may want to offer you their own products and services unless you have requested or authorized us to do so.

We may share your personal information with third parties or affiliates of DermaSpark Products with whom we have contracted to perform services on our behalf. For example, we may use service providers to authorize and process payments, fulfilment services, shipping the good to your address, sending emails and/or other communications. Your personal information may be maintained and processed by our affiliates and other third party service providers in Canada or other jurisdictions. These companies that act on our behalf are required to keep the personal information we provide to them confidential and to use the personal information we share only to provide the services we ask them to perform.

THE USAGE OF OUR WEBSITES

DermaSpark Products or its authorized service providers may collect transactional data (such as your IP address, browser type, operating system, activities and preferences) relating to your use of the Site. This information is generally collected in non-personally identifiable format. We may use this collected or logged information in order to provide better service, to facilitate our customers’ use of the Site, to track usage of the Site, to address security hazards, and for other administrative or operational purposes. DermaSpark Products, or its authorized service providers, may use this information to track aggregate traffic patterns throughout the Site. We may use aggregated, statistical information to describe our customer audience, products, and services, and to develop partnerships with third parties to offer products and services in which we believe our customers will be interested.

ONLINE PURCHASES AND TRANSACTIONS

We collect personal information about you when you purchase products on our Site. For example, to open an account with us, you will need to provide us with certain information, such as your name, e-mail address and a password that you select. You are responsible for maintaining the security of your log-in information and password. When you request to purchase items in your shopping cart, we (or our service providers) collect your billing and shipping address, phone number, and payment card information. We use this information to administer your account and process and fulfill your order.

COOKIES TECHNOLOGIES USAGE ON OUR WEBSITES

We may use cookies to collect or log certain information. A cookie is a small digit file that a site stores on the user’s computer and which it can later retrieve. We may use cookies for some administrative purposes, such as storing our customers’ preferences for certain kinds of products or a password so that you do not have to input in every time you visit our Site. The cookies will not contain personal information that will enable anyone to contact you via telephone, email, or other means. If you are uncomfortable with the use of cookie technology, you can set your browsers to refuse cookies. Certain services, however, could be dependent on cookies and you may disable those services by refusing cookies.

Our Site may also use Google Analytics that allows us to understand which pages you visit on our Site. These tracer tags are used to help us optimize and tailor our Site for you and other future visitors to our Site. We may also use third parties to serve our advertisements on other websites.

THIRD PARTY WEBSITES

This website may contain links to third-party sites. DermaSpark Products is not responsible for and cannot control the privacy policies of these other sites or their practices. We encourage you to read the privacy policies of these other sites, as they may differ from ours. This Site may also contain links to sites that display DermaSpark Products branding but which are maintained by third parties. Please read the privacy policy on these sites for applicable privacy practices relating to personal information collected via the sites because they may differ from the Site’s privacy practices. This Privacy Policy applies solely to information collected by DermaSpark Products via the Site.

WHOM SHOULD I CONTACT IF I HAVE FURTHER QUESTIONS?

DermaSpark Products is committed to the best possible customer experience. If you have questions or comments about this Privacy Policy or the manner in which we or our service providers treat your personal information, you can contact us by:

  • Sending us an e-mail to CustomerCare@DermaSpark.com

  • Calling 604-322-5577

  • Writing to us at:

DermaSpark Products Inc.
628 East Kent Ave. South, Unit 155

Vancouver BC V5X 0B2

Canada

WILL THE PRIVACY POLICY CHANGE OVER TIME?

Yes, it will! We continue to develop the Site and take advantage of technologies to improve the services we provide, thus, our policies may change over time. Please check this Privacy Policy from time to time. Your continued access and use of the Site will constitute your acceptance of any changes or revisions to our Privacy Policy.

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